Doppelklicken Sie auf die Grafikkarten-Setup-Datei und befolgen Sie die Anweisungen auf dem Bildschirm, um die Installation abzuschlieen. Suddenly, the first monitor wasn't able to connect when . This guide will help you. In that case, you can remove the power cord from the system and then reconnect to fix it. Press Windows key + I to open the Settings and select Bluetooth & devices. Ensure that the RealTek Gigabit Ethernet Controller is installed in the Windows Device Manager. Restaurez les paramtres par dfaut de lcran. If it works fine and each device behaves correctly, there should be no problem with the dock and cables. If you want to use a docking station for a desktop computer, its pretty the same procedure as you apply when using a laptop. Pourquoi les appareils connects la station daccueil ne rpondent-ils plus aprs une rcupration du systme suite une perte dalimentation? Auf Ihrem Dell Monitor kann ein Anzeige- oder Videoproblem auftreten, wenn er ber eine Dell Dockingstation WD15 oder TB16 mit einem Dell Laptop verbunden ist. * These notebooks have higher power requirements, so the Dell Dock WD19 / WD19S with 90W power delivery, Dell Universal Dock UD22 or Dell Dual Charge Dock HD22Q is not recommended. The main reason for such a problem is-. We've rolled out the WD19TB company wide without any major issuesbiggest thing is only 3 regular USB ports. Otherwise, continue to the next step. If it works well and each device behaves properly, there should be nothing wrong with the dock and cables. Si la configuration du BIOS sur votre ordinateur portable est dote dune page de configuration USB, vrifiez les options suivantes pour activer la fonction de station daccueil dans un environnement prsystme dexploitation: Le message dalerte You have attached an undersized power adapter to your computer saffiche lorsque la station daccueil est connecte votre ordinateur portable. The dual plug TB versions make computers that require dual plugs to say two docks are plugged in and throw an error on boot, as if Dell kind of didn't actually test them. I've only had two with a pair of 7540's but it's been underwhelming. I haven't tried the replacement yet. 1. Ensure that the latest BIOS and drivers for your laptop and the docking station are installed on your laptop. If this docking station fails to perform correctly, it affects all the connected devices. I agree that all of these were born to fail. Continue with Recommended Cookies. Mostly when the docking station doesnt power on, this process works. Essayez de brancher le priphrique USB sur un autre port. I hope this is the right sub for my problem. Essayez avec un moniteur et un cble diffrents dont le fonctionnement a t vrifi, si possible. Le connecteur audio ne fonctionne pas ou il y a un dcalage dans le contenu audio. cable interface. Go to the View by the option on the top right corner. Click Troubleshooting. 5. I did have quite a few issues with the D6000 series though. hD!JCp? The TB16 was an absolute dumpster fire, I am not kidding, it was literal garbage. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making a mistake when installing. En cas de surcharge de DP, le taux de donnes effectif est de 6,5Gbit/s par voie. Including the power cord, unplug in all the wires of the Dell docking station. You can simply download it and install it accordingly. Les priphriques connects la station daccueil ne fonctionnent pas dans un environnement prsystme dexploitation. WD10DC and TB have power buttons that allow you to run the laptop closed. If you have an external monitor and it doesnt work, close the lid of the laptop completely so the image moves on the external monitor. Bei Kaby Lake-Computern mit USB-Typ-C-DisplayPort-Anschlssen (nicht ThunderBolt) mit WD15 oder DS1000 wird mglicherweise ein externes Video nicht angezeigt. Any issues are few and far between which makes them on-par with any other tech in our inventory. 8. The steps below show how you can do so: Press Win + I to open the Settings app. En cas de surcharge de DP, le taux de donnes effectif est de 4,3Gbit/s par voie. To quell these, visit the Dell support platform on the internet and update your computer drivers and dock once again. For better performance, it is important to update the BIOS. I seem to remember that if the laptop does not have Thunderbolt, these docks will not function. All laptops are 5000 or 7000 series Latitude. Do not connect any cables to the docking station within 3 minutes. If youre stuck in the same situation, dont worry. This is more then confusing, as in the user manual for the docking station it is stated that two external screens with QHD are supported ( user manual, page 20 ). An example of data being processed may be a unique identifier stored in a cookie. Now connect the peripherals you need to the dock to see if it goes back to normal. You will be prompted to upgrade when you click Upgrade All .). 7. La vido affiche sur lcran connect prsente une distorsion ou scintille. Observe your laptop closely and if you notice that there is power in your laptop when the docking station is not connected but there is no power when the docking station is connected. La LED du bouton dalimentation reste allume. Grand Est covers 57,433 square kilometres (22,175 sq mi) of land and is the sixth-largest of the regions of France. Check the LED indicator on the AC adapter plug. If these docks We still have a batch of WD15s in production, but Ive been told by Dell that the WD19TBs are backwards compatible and will work with USB-c laptops. Aucune information sur la cause nest disponible. Les stations daccueilDellWD19 et WD19S ont t conues pour fonctionner uniquement sur lalimentation secteur. USB-C port on side of Dell laptop - 2. If you are stuck in the same situation, dont worry. Two monitors were connected to the docking station (one through the HDMI and one through the DVI port) and my laptop used all three displays just fine. Otherwise, contact customer service. Si vous utilisez une carte graphique Intel et lcran LCD de lordinateur portable, seuls deux crans peuvent tre pris en charge. Plug the power adapter into the docking station and turn it on. Anyone know if the WD19DC dock is able to power the Dell Precision 5510 laptops via USB-C if I get the dock that comes with the 240w AC Adaptor? Show more. Les ports USB ne fonctionnent pas sur la station daccueil. Now your BIOS and Device driver both are updated. MyEdugateway. The WD19DC has two USB-C cables coming off of it as it is built for a certain latitude line that has two, but you can use it with a precision that only has one. Utilisation et dpannage de la station daccueil DellWD19 et WD19S. Enter the Serial Number on the search bar and click on Search. Mme lorsque vous rtablissez lalimentation secteur, il est possible que la station daccueil ne puisse toujours pas fonctionner correctement, car il lui faut ngocier un contrat dalimentation avec le port Type-C de lordinateur puis tablir une connexion entre le contrleur intgr de lordinateur et celui de la station daccueil. After your computer restarts, the BIOS needs to be updated to the latest version. Select Selective suspend in the menu and set the value to DISABLED. Jusqu 90W pour les ordinateurs portablesDell, lorsque la station daccueil est connecte un bloc dalimentation de 130W. Jusqu 130 W pour les ordinateurs portablesDell, lorsque la station daccueil est connecte un bloc dalimentation de 180 W. Jusqu 90W avec ordinateurs portables autres queDell et bloc dalimentation. de plusieurs crans et les tapes de rsolution des problmes courants. However, this is a common process for all models. Has anyone tested a TB dock with a laptop that does not have Thunderbolt support? . Avant dutiliser la station daccueil, assurez-vous que votre ordinateur portable dispose dun port USB-C prenant en charge le protocole DisplayPort sur USB-C. Dcouvrez comment configurer, utiliser et dpanner les stations daccueilDellWD19 et WD19S. The difference is in the time. Dell recommends updating the system BIOS, graphics driver, Thunderbolt driver, and Thunderbolt firmware to the latest version before using the docking station. Type devmgmt.msc and click OK to open the Device Manager. The device glitches can sometimes be solved by a simple restart. Essayez de corriger ces situations anormales partir de la station daccueil. 3. Lets get started. ffnen Sie den Gerte-Manager (Klicken Sie mit der rechten Maustaste auf die Windows-Schaltflche und klicken Sie auf Gerte-Manager). Apparently Dell is discontinuing the D3100 docks and is recommending (pushing) the WD Thunderbolt series. La station daccueil ne se met pas sous tension. Or click Update All to automatically download and install the correct version of all missing or outdated drivers on your system. However, many users have reported that their Dell docking station is not working and some common symptoms include the docking station not turning on or connected devices (monitor or audio) not working properly. The old Dell dock station with Win7 would show only 1 monitor, the video card doesn't show up as a Monitor. So, to clean it . In Addition, To troubleshoot Dell Docking Station WD15 and D6000, updating the latest driver is the first thing to do. If you are sure that the docking station is gone and you are about to throw it away, stop before you do so. Essayez de dconnecter la station daccueil de lordinateur portable, puis de la reconnecter. Avant de brancher la station daccueil sur votre ordinateur et de connecter un cran et dautres priphriques, veillez installer tous les pilotes requis. Enter your docking station model in the search bar and click. Docking station Dell WD19S. The LAN port is not functioning. If it is not connected firmly, it may not work properly. Do not hesitate to learn more about docking station issues on Windows 11. It caused an unbelievable amount of stress trying to support them because if you ever undocked the whole thing would completely screw up. Video- oder Anzeigeprobleme knnen durch veraltete oder beschdigte Video- oder GPU-Treiber verursacht werden. With great enthusiasm, you open the Task Manager and search tirelessly only to find, Read More GPU Not Showing in Task ManagerContinue, Minor hardware and Network issues are one of the numerous challenging issues faced by computer users. 1Thunderbolt3 (USB Type-C) prend en charge DP1.4. Le ventilateur de la station daccueil est conu avec deux vitesses de rotation diffrentes. Under Wireless displays & docks, choose the More options tab, which is found on the three vertical dots next to the dock, adapter, or wireless display you want to disconnect. Not all docking stations are the same. They give you the most power delivery and are way better than the older WD15 and TB16's that were out before. Select Control Panel. 4. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Press Windows Key + R to open Run. Almost every single WD19S dock is not connecting to ethernet. 6. Users have reported that the above fixes worked for them to resolve the issue of Windows 11 not detecting the docking station. You can check out the next method to troubleshoot. Suppose you face any issue with the audio connector or any lag in audio after connecting with Dell Docking Station WD19DC. Identifizieren Sie Ihren Dell Laptop mithilfe der Service-Tag-Nummer oder klicken Sie auf Alle Produkte durchsuchen und whlen Sie Ihren Dell Laptop aus dem Produktkatalog aus. Update the latest BIOS and Driver software. Click the Download button next to the docking station driver you want. So you should update the Dell docking stationdriver to see if it fixes your problem. En cas de perte dalimentation, lensemble des appareils connects la station daccueil cessent de fonctionner. To work around this issue, use one of the following methods: Change Lid close action to any setting other than "Do nothing.". I forced them to accept a return 3 months after purchase or I threatened to switch to another hardware vendor for systems. Your docking station must be very versatile and should be compatible with your computer peripherals. Dieser Artikel wurde mglicherweise automatisch bersetzt. So, if the issue regarding the docking station failing to detect your monitor arose only after a recent Windows update, then uninstalling this update to go back to a previous one could fix your issue. Instead of the backdated Dell Docking Station Driver, you will need the updated driver software. You dont have to try them all. endobj Si la configuration du BIOS dispose dune option LAN/GBE Enabled/Disabled (Activ/Dsactiv), assurez-vous quelle est dfinie sur Enabled (Activ). Type cmd in the search box and select Command Prompt. If the problem is not resolved, you might be dealing with a more complicated hitch that needs more skills and time. Si la configuration du BIOS dispose dune option USB Enabled/Disabled (Activ/Dsactiv), assurez-vous quelle est dfinie sur Enabled (Activ). I even changed the Docking station, but the problem remains. This occurs when the computer fails to hold power, boot, or connect to the, Read More Dell Laptop Problems and SolutionsContinue, Have you ever experienced that irritating feeling when you type something and notice that it is typed between another word or wrongly in a sentence that was already complete? One of the very common issues with the dell docking station is the 2nd monitor failure. Check for search and click it. The Dell Docking Station WD19S is a device that links all your electronic devices to your system using a cable interface. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Your daily dose of tech news, in brief. USB-C, galement connu sous le nom dUSBType-C, est un connecteur standard qui permet de transmettre des donnes et de mettre sous tension un seul cble. Some users like having a multi-screen setup with up to three monitors. Assurez-vous que le pilote IntelHDGraphics est install dans le Gestionnaire de priphriques de Windows. Wenn das Problem durch keinen der folgenden Artikel behoben wurde, gibt es eine neue Lsung im folgenden Abschnitt dieses Artikels: Anleitung zur Verwendung und Fehlerbehebung der Dell Dockingstation WD15, Externer Monitor schaltet sich ab bzw. Klicken Sie auf Herunterladen und speichern Sie die Datei auf Ihrem Computer. A sixth case. Work at full speed. An example of data being processed may be a unique identifier stored in a cookie. linverse, si votre station daccueil nest pas suffisamment froide, le ventilateur ne sarrtera pas, mme lorsque vous dconnecterez la station daccueil de lordinateur portable. And if the Universal Dell Dock does not perform with Mac, this simple updated driver installation can be a remedy. La station daccueil doit rester connecte lordinateur pendant le processus de mise jour afin de dtecter et dinstaller le firmware de station daccueil. Once you see BIOS, select it! So we're probably NOT going to get the WD docks. She writes guides, tutorials and tips with easy steps to help people solve annoying computer issues. If youre encountering issues with attached devices, such as video not displaying or audio not working/lagging, make sure to update your graphics card driver and audio driver as well. But sometimes, this device stops working for some reason. Assurez-vous que la station daccueilDellWD19 ou WD19S est correctement connecte son adaptateur (240W). For example, some systems and monitors have two HDMI ports. Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver) are required to be installed before using the docking station for full functionality. After updating to Windows 10, no monitors that are connected through the docking station are detected. xVn\7+m YYc;):E+]<0$Gz ~>BR1w{:5}`v RSBtY]{>n~H&df[+R|5CiR6ouo+3_J8>$%wg?`>pWgDh@u{S You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making a mistake when installing. This problem occurs mostly with the Dell XPS 13, Dell WD15, and Dell TB16 docking stations. If your computer monitor has different connecting ports, you need to exchange the cable to another port. All rights reserved. Dell XPS 15. Assurez-vous que la station daccueil WD19 ou WD19S est connecte une alimentation secteur. Thats why we recommend a dedicated tool such asDriverFix as it will scan the web for the latest version and install the proper updates for every single driver on your system. Proceed to searching by entering the model of your docking station in the search bar. Erstellen Sie eine Liste Ihrer Produkte, auf die Sie jederzeit zugreifen knnen. Besides, you may contact us. Click the Advanced tab. If these steps fail to identify the cause, continue to the next solution. Otherwise, contact customer service. Laptops have become part of our lives, as we need them at home and in the office. Next, we will show you how to update BIOS in detail. Redmarrez la station daccueil une fois le firmware mis jour. Moreover, check all the ports are connected properly and that both the BIOS and firmware are updated. Press the laptop down on the docking station until it clicks into place, and then press the "Power" button on either the laptop or the docking station. For all these reasons, not only the docking station cant perform, but also other connected devices may turn faultyfor example, Display blinking of external monitors, Audio issues, and others.